CANCELLATION, REFUND & DELIVERY POLICY eWizard Support believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

Cancellations will be considered only if the request is made within 72 hours of placing an order.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the (eWizard Support) marketing team has obtained on special occasions like X-mas, New year, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.

In case you feel that the service received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

REFUND POLICY - When you buy our products/services, your purchase is covered by our 15-days money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We service and maintain personal and corporate business computers.We provide service every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to refund your money with this special guarantee. To request a refund, simply contact us with your subscription details within fiften (15) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund? We take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds will be provided after consideration of the whole matter and amount of the refund will be decided as per the consideration .Refunds are being processed within 21 days period.

We are not selling any product or digital goods so usually there will be no shipment to the physical address.If in case we deliver any such complimentary digital products (such as antivirus,anti-malware or any other pc cleaning software) in the registered address that will be totally a deceision of us and will be clearly mentioned in the order invoice mail.
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